Help center

Get started and fix common issues.

Use these pages for account access, setup, reminder permissions, restock estimates, and data requests.

Request a reset code and choose a new password.

Reset password

Learn the first-run setup, reminders, and restock workflow.

Read guide

Delete in-app or request deletion if you cannot sign in.

Deletion options

Common questions

This first help center is intentionally simple. It answers the questions app reviewers and early users are most likely to have.

Check that the schedule exists, push notifications are enabled on the device, and the app shows the device as registered.

The estimate uses your bottle size, supply level, dose amount, and schedule days. Update those values if your actual use changed.

Yes. Use the custom supplement option during setup or in your routine.

No. Vitamin Alerts is a reminder and organization tool only.